Customers consistently praise the service provided, highlighting the expertise and guidance offered throughout the insurance claim process, particularly in managing complex situations. Pros include thorough inspections, effective communication, and quality construction work. However, challenges may arise when dealing with insurance negotiations, though the support received helps mitigate these issues. Overall, clients express strong satisfaction and a willingness to recommend the service.
5
Mar 25, 2025
Travis has been absolutely amazing with helping me work on the claim with my roof. Initially I had been working this claim and battling with the insur...
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Travis has been absolutely amazing with helping me work on the claim with my roof. Initially I had been working this claim and battling with the insurance practically on my own. When my claim ended up in a dead end, Travis came in with fresh ideas and told me “I got it from here”. He has been amazing so far throughout this process and I can’t wait til we get to the finish line. Cannot refer him enough!!
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5
Mar 18, 2025
Travis Haessly was awesome he knew the ends and outs with roof and dealing with the insurance company and the solar panels. He knowledge on everything...
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Travis Haessly was awesome he knew the ends and outs with roof and dealing with the insurance company and the solar panels. He knowledge on everything was on point. No question unanswered I live in Gahanna. He did my roof both neighbors roofs we were so very pleased. How simply He made it !! He is awesome person all around I would highly recommend him for your roofing job !!
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5
Feb 28, 2025
These guys are awesome!!! They do such a great job, and communicate so well, definitely recommend them for any roofing need here in the area!!!
5
Feb 28, 2025
I recently had the pleasure of working with The Roof Champion of Columbus for a roof repair project, and I was thoroughly impressed with their custom...
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I recently had the pleasure of working with The Roof Champion of Columbus for a roof repair project, and I was thoroughly impressed with their customer service. From the initial phone call to the completion of the project, their team was friendly, responsive, and attentive to my needs. They kept me informed throughout the process and ensured that I was satisfied with the results. Their commitment to customer satisfaction is commendable, and I would highly recommend them to anyone in need of roofing services.
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5
Feb 28, 2025
💯 Satisfied with the work done. He completed the work in one dayThe staff was clean, polite and professional.Highly recommend
5
Feb 19, 2025
Travis is an awesome dude. Super honest, extremely knowledgeable when it comes to roof replacements.
5
Feb 12, 2025
When I was choosing a roofing company, quality of materials and workmanship were an obvious necessity. Although those are great practices to have and ...
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When I was choosing a roofing company, quality of materials and workmanship were an obvious necessity. Although those are great practices to have and good materials are accessible to any builder if the money is there. What isn’t bought is great customer service, clear communication, and reliability. All of which have exceeded my expectations tenfold. I’ve worked with business ranging from marketing firms to construction crews, and I only wish everyone could have his knowledge and professional personality that never ceases to amaze me.I’ve worked with Travis both professionally and personally for years, and it’s rare to find someone in the roofing industry who not only knows their craft inside and out but also follows through on every promise.Whether you need a full roof replacement or siding installation, I highly recommend him and his team!
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5
Feb 12, 2025
Travis is always excellent to work with! If you are considering a roof replacement in the Columbus area then The Roof Champ is the roofing company fo...
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Travis is always excellent to work with! If you are considering a roof replacement in the Columbus area then The Roof Champ is the roofing company for you!
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5
Feb 11, 2025
I want to thank Travis and The Roofing Champion for their amazing roofing and siding services. Everything went so smoothly, from scheduling the appoin...
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I want to thank Travis and The Roofing Champion for their amazing roofing and siding services. Everything went so smoothly, from scheduling the appointment to finishing the job. The Roofing Champion was super professional and friendly the whole time. They took the time to answer all our questions and make sure we knew everything about the work. They really know what they’re doing and it shows in the quality of their work.We’re so happy with their services and would highly recommend them to anyone who needs roofing or siding work.
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5
Feb 08, 2025
5
Feb 04, 2025
Professional, Reliable, and Top-Quality Roofing Services!As a business, we’ve had the pleasure of working with The Roof Champion and its owner, Travis...
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Professional, Reliable, and Top-Quality Roofing Services!As a business, we’ve had the pleasure of working with The Roof Champion and its owner, Travis, on multiple projects, and they have exceeded our expectations every time. Their professionalism, attention to detail, and commitment to quality craftsmanship set them apart in the roofing industry.Travis leads a highly skilled team that consistently delivers excellent results on schedule and within budget. Their communication is outstanding, ensuring that every project runs smoothly and efficiently. Whether it’s a minor repair or a full roof replacement, their work is always top-notch, using high-quality materials and the latest industry techniques.We appreciate Travis' reliability and integrity—qualities that are hard to find. It’s clear that customer satisfaction is their top priority, and they stand behind their work with confidence. We highly recommend The Roof Champion and Travis to anyone in need of a trusted roofing partner and look forward to continuing our collaboration in the future.
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5
Feb 04, 2025
I very much appreciated Travis and how quickly and professionally he handled my situation. He explained everything I was getting into in terms I could...
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I very much appreciated Travis and how quickly and professionally he handled my situation. He explained everything I was getting into in terms I could easily understand. Very satisfied with the results. I know who I will be referring if anyone I know would need his services.
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5
Feb 02, 2025
5
Feb 01, 2025
I met Travis after our asphalt shingle roof, skylights and gutters were damaged in a wind/hail storm. We had run into some serious resistance with our...
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I met Travis after our asphalt shingle roof, skylights and gutters were damaged in a wind/hail storm. We had run into some serious resistance with our insurance claims adjuster, but Travis helped us navigate the process to ensure we received a fair settlement. His inspections, communication, willingness to educated us as homeowners and character truly stand out. Travis is a very honest and trustworthy person and I highly recommend him!
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5
Jan 30, 2025
Travis has been amazing working with us and our insurance company in getting a settlement for our hail damaged roof. Initially denied, he persisted in...
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Travis has been amazing working with us and our insurance company in getting a settlement for our hail damaged roof. Initially denied, he persisted in lobbying for another inspection, certain that there was damage that was initially missed. This was a process that took many months, many calls and emails and a lot of Travis' time and effort. He would not relent. He guided us through the confusing process which eventually led to a full roof replacement. He is truly an advocate for the customer and I cannot recommend him highly enough.
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5
Jan 28, 2025
There’s a ton of roofers out there. But there’s only one roof champion and that’s Travis. Here’s my story. My home suffered hail damage -my gutters sh...
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There’s a ton of roofers out there. But there’s only one roof champion and that’s Travis. Here’s my story. My home suffered hail damage -my gutters showed pock marks and there was noticeable damage on my screened porch and roof shingles. My insurance carrier denied the claim despite proof of damage. Travis is a skilled roofer - great follow up and excellent service —- but he’s also skilled at ensuring his clients get the service that they should from their insurance company. I’m grateful to have Travis as my champion. He was great at answering all our questions and helping us to document what the insurance carrier needed. After a storm roofers will come knocking and calling - but there’s only one person I will call and trust with my roof, gutters or siding and that’s Travis. My husband and I recommend him to our friends and family and everyone has walked away with a stellar experience working with Travis…call him - you’ll gain a trustworthy worthy roofer and champion!
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5
Jan 28, 2025
Travis works extremely hard with the insurance companies and the agents to get results that are deserved for his customers. He goes the extra mile w...
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Travis works extremely hard with the insurance companies and the agents to get results that are deserved for his customers. He goes the extra mile with unmatched effort in the industry and then follows it up with the quality work of a true professional. I would highly recommend this company for anyone looking for a new roof.
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5
Jan 28, 2025
The owner of The Roof Champion, Travis, is a fantastic person to work with. I own a business in the insurance restoration space that negotiates insura...
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The owner of The Roof Champion, Travis, is a fantastic person to work with. I own a business in the insurance restoration space that negotiates insurance claims with carriers. Travis has been someone I’ve relied on in the past for expertise during the estimating and evaluation phase of insurance claims. The Roof Champion of Columbus is reliable, trustworthy, and consistently provides fair and accurate estimates, qualities that are hard to come by in this industry.I highly recommend both Travis and The Roof Champion to anyone seeking a seamless process in the restoration space and looking for an expert on their side, not just a salesperson.
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5
Jan 27, 2025
Travis has been very helpful, I would recommend him to anyone!
5
Jan 26, 2025
Fantastic Roofer who replaced my family's roof with Insurance Money. He also helped out numerous family members. If you're looking for a good honest r...
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Fantastic Roofer who replaced my family's roof with Insurance Money. He also helped out numerous family members. If you're looking for a good honest roofer, The Roof Champion is your guy!
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5
Jan 25, 2025
I'm an appraiser that works with many. From insurance companies to policy holders. The Roof Champion of Columbus has always provided clear and concis...
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I'm an appraiser that works with many. From insurance companies to policy holders. The Roof Champion of Columbus has always provided clear and concise estimates. although we don't always agree with each item there is never an approach taken that is unreasonable. The Roof Champ seems to always do the right thing .
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5
Jan 25, 2025
We had a huge scare in July 2024 when a 60-foot tree came crashing down in a windstorm, hitting our house. We called our insurance agent right away, a...
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We had a huge scare in July 2024 when a 60-foot tree came crashing down in a windstorm, hitting our house. We called our insurance agent right away, and while he assured us everything would be fine, we quickly got overwhelmed trying to navigate the insurance claim process. That's when we reached out to Travis, and we're so glad we did. He made everything so much easier! From the get-go, Travis walked us through exactly what to do - step-by-step - telling us who to call, what to expect, and how to handle each issue. His inspection of the damage was thorough, and he really helped guide us toward getting our claim settled fairly. If you're looking for someone who knows their stuff and will make sure you're taken care of, Travis is the guy!
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5
Jan 24, 2025
Before you read about my experience with Travis Haessly aka The Roof Champion - think you need to know about me is that I never write reviews and I al...
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Before you read about my experience with Travis Haessly aka The Roof Champion - think you need to know about me is that I never write reviews and I almost never speak well of any company these days - it seems that the most basic level of service somehow deserves a five star review just for doing what is expected of you.
Last May a storm blew through Columbus and damaged my elderly mother’s roof. To us, it looked like a roof - but Travis was able to spot the damage from the ground. Travis was able to confirm the damage he saw from the ground and find evidence of even more after closer inspection.
Travis then walked us through what he saw and what our options were for repairing the damage to the roof and protecting my mothers’ home, including how to request an insurance appraiser out and assess the damage. A few days later, an insurance appraiser came to the same conclusion that Travis did initially which was the roof had extensive damage and needed to be replaced.
Travis was excellent at sitting down with my mother and explaining all of steps involved with replacing a roof through an insurance claim in a simple and comprehendible way. Travis treated my mother as if she were his own - listening to her questions and helping her feel at ease. He was patient, kind and respectful.
Insurance companies are necessary, but sometimes filing a claim - especially something as complex as a total roof replacement – can feel like an adversarial interaction. My mother is a retired schoolteacher of 30 years and negotiating a complex claim with an insurance company is not something she would claim expertise in. By contrast, insurance companies negotiate claims all day, every day.
In hindsight, the most important thing Travis shared with mom was clearing explaining information concerning her benefits provided by her insurance company. Travis helped mom do everything correctly – right out of the gate.
The day of installation came as Travis orchestrated multiple contractors to replace mom’s large and complex roof a few days later. During the installation – that Travis attended – the roofers shared concerns about the roof deck – as it was not holding nails adequately. Travis assessed the situation and discovered that the existing deck was only quarter-inch plywood (which is not to code in Columbus anymore). The whole roofing crew had to pivot and wait for additional material to install a new deck before they could lay a single shingle.
Despite this interruption, the rest of the installation went according as planned, and they still finished by days end.
However…
Remember how I said my mom‘s roof was complex? Well the house has a 14’x6’ chimney footprint at the roofline, 6' soffits around the whole perimeter (requiring four wraps of ice guard), and on top of all of that, the house is built on a hill - where some parts of the roof are 10' -30' off the ground. During the installation of the new roof some of mom's soffits started to fail and peel away from the house. One call to Travis and he jumped on organizing crews to come out that day and fix the soffits that were failing preventing further damage to the house.
We then went to the Insurance Company and requested to update the claim to include the new deck and soffit repair. These claims were denied for a multitude of reasons. Travis helped Mom provide the insurance company with the information necessary to justify and amend our claim with an appeal, that was ultimately accepted.
It was a scary time for my Mom in particular - as she has told me several times since that she probably just would’ve paid the additional cost after the Insurance Company told her to.
Travis - The Roof Champion Columbus - made it feel easy, and he equipped us with the knowledge that helped Mom sleep at night - knowing she had done everything right and was going to be taken care of. There were obstacles, but there were no surprises.
Would you recommend this service to a friend/colleague?
Yes, absolutely.
Will you use this service again in the future?
Yes, without hesitation.
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5
Jan 24, 2025
Working with The Roof Champion of Columbus was an absolute breeze! After I filed a claim with my insurance company, they tried to lowball me by only w...
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Working with The Roof Champion of Columbus was an absolute breeze! After I filed a claim with my insurance company, they tried to lowball me by only wanting to replace a few asphalt shingles. But then Travis stepped in, exchanged a few professional emails with my insurance contact, and just like that, my roof was fully approved! The construction process went incredibly smoothly, and the crew did an amazing job cleaning up—not a single nail left behind. I will always recommend The Roof Champ!
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